The COVID-19 crisis has reaffirmed the essential nature of our phone and internet services. Sadly, the crisis has also shown that telco companies can’t be trusted to do what’s right by their customers.
It is unacceptable that phone and internet providers failed to offer appropriate financial hardship assistance and cut people off from this essential service – especially during a health crisis.
Can you take two minutes to send the report to your Federal MP asking them to treat telecommunications like the essential service that it is?
The COVID-19 crisis has reaffirmed the essential nature of our phone and internet services. Sadly, the crisis has also shown that telco companies can’t be trusted to do what’s right by their customers.
It is unacceptable that phone and internet providers failed to offer appropriate financial hardship assistance and cut people off from this essential service – especially during a health crisis.
Can you take two minutes to send the report to your Federal MP asking them to treat telecommunications like the essential service that it is?
Right now, the Australian Government is reviewing ‘choice and fairness’ within the telecommunications industry.
This is an ideal opportunity to stress the importance of treating telecommunication services as essential, with the necessary consumer safeguards in place.
Your email will have more impact if you take a few minutes to personalise it, but we’ve included a sample email to get you started.
Make sure to let us know at [email protected] if you receive a response from your MP.